Vigil Pro keeps going offline

I have 3 Vigil Pro, only this one keeps going offline and / or rebooting. I had to turn off the startup sound to sleep undisturbed.

Device ID 4048503611706717

Tried restarting my router, removing power, no luck.

Hi friend,

Thanks for asking your question.

Could you please share further details on how your device didn’t work? That would be very helpful if you could provide a timeline that your device went offline so we could help you to check on this.

If you are looking for a faster response, please get in touch with our customer support team via or instant message on

Hope this helps.

Netvue Marketing Team