Vigil Camera motion detection not working

Owned a few weeks. Vigil outside and an orb inside. Orb is fine day and night, and sends motion detection day and night and records to SD card fine.

Vigil only sends notifications at night. Only when there is rain or lights go on and off (security light, house lights etc).

Have tried restarting, sensitivity settings. Does nothing.

Stuck for ideas. Is it faulty?

Thanks
Nathan

Hi Nathan,

access your Netvue App - device setting - motion detection - motion time, and check if you have set a detection schedule.

Have a nice day!
Lucas

bonjour, j 'ai le meme probleme, sur 3 cameras, deux indoor et une outdoor. pas de solution avec assistance. j attends reponse technicien

Salut les amis,

Merci pour les commentaires. Nous vous avons répondu dans vos forums de discussion. J’espère que cela sera utile pour votre situation.

Meilleures salutations,
Netvue

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Hi Friends,

Thanks for the feedback. We have replied you in your discussion forums. Hope it will be helpful for your situation.

Best regards,
Netvue