Videos not uploading to app

The blue light comes on when i walk by the camera but no videos will upload. Ive seen birds on the feeder but again no video is appearing.


Mine just starting doing this too…i get notifications but videos are not uploading to the app!

This has been a problem for me all day. I have left two messages with support but have not heard back. In the past hour there have been about 5 videos uploaded with timestamps of 8 hours ago.

Dear valued users,

We apologize for the inconvenience caused by the recent server issues, which resulted in many of our battery cameras being unable to function properly. We are happy to inform you that the issue has been resolved and all cameras should now be functioning normally.

Thank you for your patience and understanding during this time. Please do not hesitate to contact us if you have any further concerns or questions.


I have yet to capture a single outdoor video.
I can watch live and I have gotten 79 event notifications so far today. But zero videos captured so far. Very frustrating and the live chat is useless