Same here. Hasn’t worked since Tuesday. Poor response from NETVUE.
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It appears to be working for me now. The bird cam and vigil security cam both working as intended now
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Yes! Mine is working too!
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Mine is working today. Hopefully things are on the up and up. My notifications, motion and AI are all.working so far this morning.
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Dear valued users,
We apologize for the inconvenience caused by the recent server issues, which resulted in many of our battery cameras being unable to function properly. We are happy to inform you that the issue has been resolved and all cameras should now be functioning normally.
Thank you for your patience and understanding during this time. Please do not hesitate to contact us if you have any further concerns or questions.
Sincerely
Netvue
I was blocked from asking this same question on the Facebook page as my AI was not working. All I asked was a simple question about if something was going on with the AI. I left the group because it is ridiculous to not allow simple questions about the product. Good luck!
It is not working. When do you anticipate it to work. We are paying for services we are not getting.
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Hi,
Please find our customer service via live chat or email in Netvue APP, or you can directly send an email to support@netvue.com, our agent will help you to address the issue.
Netvue