Signal strength related to antenna?

My antenna has been damaged. And even though I’m in clear line of sight now for the wifi the connection is weak and I’m getting no feed. Been frustrating since the receipt of gift never keeps a picture. Are these separate issues it all connected

Please seek assistance from our customer service through the online chat on our app or by sending an email to support@netvue.com, and provide more information.
We will replace the camera for you, apologize for any inconvenience caused.

Netvue