Sentry pro speak not working

Hi, Has anyone had trouble with not being able to use the speak button. It worked at first. Then I logged in to my Netvue.com to watch web cam live and then went back to the app. The app then had a microphone icon and said turn on and off and the speak button now does not work. Any ideas? I have unplugged and plugged in again. Deleted and reregistered device. I tried deleting and reloading app. None have worked. This is on all 3 sentry cameras.

Hi friend,

Thanks for your feedback.

Could you please change another phone and reconnect to your device and see if it starts to work?

If not, please email our customer support team for further assistance. You could reach them either via email support@netvue.com or instant message them on netvue.com.

Hope this helps.

Best,
Netvue Marketing Team