Sentry Plus not working with alexa

Discussion & Troubleshooting
#1

I just received a sentry plus camera and set it up. It works fine from the netview app but when I try to use it via alexa it says it is not responding. I have 3 other netvue cameras that work fine via alexa.

I notice that unlike the other netvue cameras a “connecting” message displays for the sentry Plus when I open the camera in the netvue app.

Is the sentry plus just not compatible with alexa?

#2

Hi Camra,

Thanks for getting in touch.

Sentry Plus doesn’t support Alexa at this moment. Hope this makes more sense.

Best,
Netvue Marketing Team