Sentry Plus Live Stream errors

just setup a new Sentry Plus Security Camera with a solar panel. It was updated to the latest firmware, v. 1.1.0 . I am constantly getting “Live Stream error” messages. What causes this?

Sorry for the late reply.
Please try to put your camera closer to the router ,making sure the internet signal is strong enough, or try to change another 2.4g wifi.
Please find our customer service via live chat or email in Netvue APP, or you can directly send an email to, our agent will help you to address the issue.