Returning the Netvue Bird Feeder

AI didnt work (not one single bird identified or even suggested one), solar panel attachment chord broke off at the unit after 10 days, couldn’t even hear the birds chirp. Complete waste of money, not to mention false advertising. What a sham!

Hi, there,
Sorry for the inconvenience brought.
Please click the events that detected birds and marked as AI in the upper left corner, you will get a short video below the short video. there should be some pictures, select them and you will find information about the birds.
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Regarding to the problem that solar panel attachment chord is broken off, could you please take a picture of the broken chord and send it to me? We will send you a new one.

Netvue