I also had problems not being able to charge the battery after the first time and like many others got this as a gift for Christmas from my children. So tomorrow the new camera should be here and wonder if there will be a problem on the app adding this new camera to my AI subscription. Will I have to delete the original camera and then loose all the great videos I have from the 3 weeks it was working great? Just planning ahead and would like tips from others in the same boat. Thanks