I have been charging my birdefeeder camera for over 24 hours and it’s still not charged.
Lindsay Sellers
137 woodbine court
Mount Ulla , NC 28125
Not sure how helpful this is, but I investigated this fault on a friends unit and found it was the temperature sensor in the battery pack had gone out of spec, making the charger think the the battery was way too hot or cold to charge it, so it shuts off charging.
The charging status LED still indicates in orange with this fault too as though it’s charging when it’s actually not.
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I have also a charging problem. One of my camera is charging for 3 days and remain to 53 % level.
I changed many time the cable and charger. The one now is 5V , 3 amp.
I bought 5 camera on Amazon in November 2022.
Hello,
Our customer service team is available to help you via live chat or email through our app. Alternatively, you can send an email directly to support@netvue.com. Our dedicated agent will promptly assist you in resolving the issue.
We value your support and look forward to resolving your concern.
Best regards,
Netvue Team