Playback takes me to Cloud ad

Whenever I press playback it jumps to ad for Cloud. I have SD card in both cameras and it shows mounted? I can click SD and then it prompts me for general play back page.

Hi Friend,

Thanks for providing great feedback.

Could you please check this forum to see if it’s the same issue - App update 5.16.0 problems - #6 by netvue

If so, our development team have been working on this. And it should be fixed pretty soon.

Thanks so much for your patience and kind support.

Best regards,