We have only had this camera for Christmas and it worked initially but now only shows a pinked up screen in the day and goes to black and white at night … no ‘real’ colour as there used to be.
Have tried re setting twice and removed SD card …
Dear Customer,
Sorry for the trouble. Could you please please try to reboot the camera.
If still failed, please send your device ID and Amazon order number to support@netvue.com.
Our customer service agent will reply you about the solutions.
Best regards
Hi, thank you. I have already tried rebooting this device 4 times now to no avail.
The amazon order number is: #204-2222727-2057946
And below is a photo of the Netvue Orb Cam and ID Number.
Thanks for your reply.
Our agent just sent you email via support@netvue.com. Please kindly check. We will arrange a replacement for you.
Best regards.