Pink Screen from day time normal colour

We have only had this camera for Christmas and it worked initially but now only shows a pinked up screen in the day and goes to black and white at night … no ‘real’ colour as there used to be.

Have tried re setting twice and removed SD card …

Dear Customer,

Sorry for the trouble. Could you please please try to reboot the camera.

If still failed, please send your device ID and Amazon order number to

Our customer service agent will reply you about the solutions.

Best regards

Hi, thank you. I have already tried rebooting this device 4 times now to no avail.

The amazon order number is: #204-2222727-2057946

And below is a photo of the Netvue Orb Cam and ID Number.

Thanks for your reply.

Our agent just sent you email via Please kindly check. We will arrange a replacement for you.

Best regards.