Pink Screen from day time normal colour

We have only had this camera for Christmas and it worked initially but now only shows a pinked up screen in the day and goes to black and white at night … no ‘real’ colour as there used to be.

Have tried re setting twice and removed SD card …

Dear Customer,

Sorry for the trouble. Could you please please try to reboot the camera.

If still failed, please send your device ID and Amazon order number to support@netvue.com.

Our customer service agent will reply you about the solutions.

Best regards

Hi, thank you. I have already tried rebooting this device 4 times now to no avail.

The amazon order number is: #204-2222727-2057946

And below is a photo of the Netvue Orb Cam and ID Number.

Thanks for your reply.

Our agent just sent you email via support@netvue.com. Please kindly check. We will arrange a replacement for you.

Best regards.