Order not received

I ordered a Netvue Birdfeeder over 3 weeks ago, my credit card was charged and I still have not received my birdfeeder. I called customer service on 2 occasions to follow up and no one has returned either call. I emailed twice with no response. BUYER BEWARE!!

Hi friend,

Thanks for letting us know that.

Could you send your order number so I can check it for you? Thank you!

Kind regards,
Halfreya@Netvue

Thank you for checking. Order number 23126.

Hi,

Sorry for waiting so long.

Your order will be ship on next Monday probably because Birdfy was out of stock for a while, and we are managing the shipment as soon as it is back in stock. For this delay, we will send you 1-month EVR services for free. Please leave the email address that you want to subscribe it, we will send it when you received Birdfy.

Kind regards,
Halfreya@Netvue