Orb Cam Pan & Tilt not working v1634

I have five Orb Cams, all on version 1634, and none of them will respond to Pan or Tilt, either via the arrows in regular view or by swiping the screen in expanded view. I have one Mini Orb Cam that had not been connected in some time. It’s on version 1381 (supposedly will update at 3 am tomorrow) and the Pan/Tilt function works fine. The Android app on my phones and tablets is the latest version per the Google Play Store - version 5.20.4

Thank you for any assistance.

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So sorry for the late response.

Please get in touch with our customer support team for better solutions. You could email them via support@netvue.com or instant message them on netvue.com.

Hope this helps.

Netvue Marketing Team