Only able to access live veiw X2days

Have had our Birdfy camera since spring & love it!! However, last 2 days we’ve had temps in the high 20s and a little snow . I have been unable to access my daily history of My days history of birds landing and eating. I. I can only see the live veiw Anyone Have any ideas of what the problem could be? I will be taking it down soon. Thanks in advance for any suggestionsdebc

Sorry for the late reply.
If you are use the Netvue APP, please try to install Netvue Nest APP or Birdfy APP. If problem persist, please contact our customer sevrice via live chat or email in APP for futher help.