No motion detection

Hi there
As of yesterday both my cameras no longer seem to register the motion detection.
I have double checked the settings & time - all seems ok.
I have restarted the cameras well.
If I rewind the recorded video it does show me in front of the camera.

Any ideas?
Thanks

Update
Whilst restarting the devices via the app didn’t do anything, unplugging them both from the wall for 30 seconds seems to have worked initially, however this morning they are not detecting again.

Hi Friend,

From your description, it might be because of the cool down period of the device during the motion detection. Please read the following article for more information - https://netvue.zendesk.com/hc/en-us/articles/360006680237-What-s-cooldown-period-between-motion-alerts-

If this doesn’t help, please do not hesitate to reach out to support@netvue.com for further assistance.

Best regards,
Netvue

I don’t seem to be getting any detection during the day - only at night!

Any ideas on that?