Netvue vigil plus no Alexa connectivity

Is there a solution to netvue vigil plus not been seen as an Alexa device? Or as device unavailable in Alexa?

Hi friend,

Thanks for your question.

You should be able to connect the Netvue Vigil Plus to Alexa. Could you please provide further details on how they didn’t work?

If you are looking for a faster solution, please feel free to email support@netvue.com or instant message our customer support team on netvue.com.

Hope this helps.

Best,
Netvue Marketing Team

Mine too, it doesn’t find it on searching, finds my orb mini so just the vigil that has the issue

Hi friend,

We would recommend you get in touch with our customer support team for further solutions. Please get in touch via support@netvue.com.

Hope this helps.

Best,
Netvue Marketing Team

Both my orb and Vigil Plus are linked but come up with live view not supported so not sure what the point of linking to Alexa is ?

Vigil plus doesn’t work with Alexa. Confirmed by netvue support.

1 Like

Hi friend,

Thanks for getting in touch.

Yes, the Vigil Plus is not compatible with Alexa. We apologize for the mistake that we made on the product introduction page. Please feel free to let us know if you have any further questions.

Hope this makes more sense.

Best,
Netvue Marketing Team