Motion videos stopped playing. Constant message Play videos after loading Birdly Feeder

it worked fine for a couple of days but now i get motion alerts and cannot play any of the videos with constant message “Play videos after Loading” even after a couple of hours. Birdly Feeder

thanks

I have been having the same issue…how do we fix this?

I had a similar issue, and I posted the fix that worked for me here: Message "Can’t find the video file "

The symptom was when I clicked on a video in Notifications, I got the little pie slice animation that displays while the video is loading, but then instead of playing, it would just be black and indicate a length of 3 minutes.

thanks. will try it out

Dear valued user,
We apologize for any inconvenience that you may have experienced.
We are happy to inform you that a new version 5.25.3 of our app has been released to resolve any issues.
If you are unable to find this latest version on Google Play, you may download it from the following link:
https://en.dl.mynetvue.com/android/netvue-5.25.3.101654-release.apk
Best regards,
Netvue Team