Motion notification click through

Discussion & Troubleshooting
#1

Hi there

I am getting the relevant motion notifications on my phone, however when i click on the notification, it no longer opens the app and plays the motion alert video.

I have checked permissions etc but cannot seem to fix it.

Any ideas.
Thanks
Woody

2 Likes
#2

Hi Woody,

Thanks for sharing your product issue.

Could you please let us know further details with screenshots or screen recordings so we could take a look at it?

Thanks,
Netvue Marketing Team

#3

This is the notification i get on my phone but when i click it, it not longer takes me through to the video and play it.

Screenshot_20220321-070344_Spotify
Screenshot_20220321-070344_Spotify1440×3200 229 KB

#4

Any update on this??

#5

Anything???
An update would be appreciated.

Thanks

#6

Is anyone at Netvue reading these??

#7

Issues raised in March and additional info provided.
Radio silence since then!!
Anyone at Netvue awake??