Motion detection erratic

For the past month, motion detection and alerts have stopped or only occur if you have motion within about 6-8 feet. Switched my other netvue camera, same model, to that location and same issue. Is this a software/firmware issue or do I need to get new cameras?

Hi friend,

Thanks for your feedback.

Could you please email support@netvue.com with your device situation? Our customer support team will be able to better assist you for the next steps.

Best Regards,
Netvue Marketing Team