Motion detection erratic

For the past month, motion detection and alerts have stopped or only occur if you have motion within about 6-8 feet. Switched my other netvue camera, same model, to that location and same issue. Is this a software/firmware issue or do I need to get new cameras?

Hi friend,

Thanks for your feedback.

Could you please email with your device situation? Our customer support team will be able to better assist you for the next steps.

Best Regards,
Netvue Marketing Team