Mise à jour du firmware bug

Bonjour, cela fait quelques jours que ma caméra 2034493921705071 a tenté une mise à jour du firmware, qui s’est arrêtée à 50%.
Depuis,plus rien ne fonctionne.
Help me…

Hi friend,

Thanks for your question.

Could you please try to maintain your device as online status and let us know? We will send the update request to your device again. Please make sure your device is always online during the whole process.

Or another solution is to remove your SD card first, and then try to re-set your device physically to update again.

Hope this helps with your question. Please feel free to email support@netvue.com if you are encountering with urgent issue.

Thanks for your patience and kind support.

Best Regards,
Netvue Marketing Team