Image issues Vigil

New Vigil installed but image is awful.
It’s banded or pixilated constantly in day or night.
The device updated to 1654 over the first night in use and since then the image looks like its from a 1990’s webcam.

Wifi is at 92%

2041513741706589
1654

Bad firmware flash?
Can it be reflashed from an sd card .bin file?

Hi friend,

Thanks for letting us know that!

Please contact this email address: support@netvue.com, let them know your Vigil has a problem, send your order number and your address. We will send you a replacement soon.

Kind regards,
Halfreya@Netvue

Thankyou, I have emailed. Just waiting for the case to be reviewed.