Firware update 1634 orbcam pro and alexa Echo show error

I have 3 orbcampro conected to alexa echo show,and one of this upgrade firmware to 1634 and now i cant see it through alexa echo show .The other 2 cameras that have firmware version 1606 and not upgrade yet are ok and i can see through alexa normaly, I am worried that they will be updated and I will stop seeing them.
Through the original netvue application, without alexa, I can see them although the one that updated the firmware to 1634 disconnects from the wifi constantly.
I have had to disconnect it from the power supply several times because it freezes even in the netvue software and in alexa echo show says that the camera is not coneted, while the others work correctly because they have not been updated, fortunately.

this is the information of camera that fails

id camera 4036503111902543 firmware 1634 email: marisolcastineiras@gmail.com

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