Firmware issues

I can’t connect/reset my orb camera in any way, it just turn on and I can’t connent or update with the app.
Is there any way to update the firmware through the PC via usb?

Hi Shiverz,

Thanks for posting your question.

We would recommend you to reach out to our customer support team for further assistance. You could easily reach out to them via or instant message them on

Hope this helps.

Netvue Marketing Team