Firmware 1575 is failing

Hi Peter,

Thanks for your feedback.

We apologize for any inconvenience that may have caused to you. We will forward this to our development team. Please be patience and allow us a little more time to solve this issue.

Thanks for your patience and kind support.

Best Regards,
Netvue Marketing Team

I have 3 cameras all with the same problem. I chatted with the “support” desk only to be told send my camera back to Amazon who don’t want to know. Advice or update is needed to fix this issue now. What’s the point of a recording camera that doesn’t record. Or is it the point for you to buy web recording service…

Hi Martin,

We apologize for any inconvenience that may have caused.

Could you please email your device issue to We will help you to connect with our Customer Support Team again.

Netvue Marketing Team