After updating an Orb Cam and a Vigil Cam to the new firmware software I had to delete my devices and reinstall them. My Orb eventually connected after hours of trying but no matter what I try I cannot get the Vigil to connect. Any suggestions? John
Thanks for posting your question.
Could you please share with us further details on your device issue? That would be great if you could share your device ID to email@example.com with further details so we could help you to check on your devices.
Hope this helps.
Netvue Marketing Team