Cant access my camera outside from hoe

Hi, I have always been able to access my Netvue Home Camera remotely, now I cant access it if Im outside home using cellphone data(4G/5G). I can only access it when Im connected to the very same network. By access away from home I mean see the video, Away from home I see it’s online but when I tap to see the video it says “Error Loading type to retry”. This stopped working this week, I was able to access it away from home normally. My app allow use of cell data. Any help???

1 Like

Im here looking for the same thing. Cant see my camera outside my home wifi. If you get the inf please send it to me,I’ll do the same.