Camera stopped working

What first started as a solar panel issue not charging when connected, now my unit won’t even charge on the charger. Currently been dead for over two weeks. Help! We should get a new unit. It’s not even been two months since we had it.

Hi,

Thanks for sharing this!

Could you send your device number to me, so our engineers could check if your camera has a charging problem or another issue.

Kind regards,
Halfreya@Netvue

I’m having the exact same issue!

Hi, Robin,
Is your camera goes offline when connected to solar panel? This issue has been solved by releasing a new firmware 0.6.4.
Please go to the camera’s setting in APP and then update the firmware to the newest one.

Netvue