my device ID is 2040502351201869
all running the latest firmware
Thanks for your patience and kind support.
Our development team is planning for upgrades to solve this buffering issue. The following device will get the upgrade as soon as possible:
For other devices, the upgrade release might not be soon. However, here are a few things that you might want to check meanwhile: 1) Check on your echo show upgrades; 2) Check on your internet quality.
You could also reach out to our customer support team to get personalized assistance.
Hope this helps.
Netvue Marketing Team
What about device Id 6516492411206975, will that get the new firmware?