Audio out of sync?

Hey, I got my new Birdfy camera! I like it. Am concerned about the audio I get from my birds. Like I had a Tufted Titmouse at the feeder, and there he was, hammering the seed. But the audio and visuals were out of sync… I think the audio preceded and the video was late.
The audio might end before the video does, too. Any ideas as to what may be going on and/or how to fix it?

Hi, Hawkey,
Sorry for the late reply.
If this issue remains, kindly try to turn off the camera by long pressing the power button for 3 seconds and turning it on one more time.
If it does not fix it, try to log out of your Netvue account, killing the APP process.

Netvue

Thank you Anna!
Might I ask, what is the APP process?
Thanks again.

Hi, there,
Sorry for the late reply.
I mean end the background process of Netvue APP.

Netvue