App notifications not working

Im not getting any notifications of human or motion alert. I go to check the app and all my notifications are off. When I turn them on, it comes up as an error on both cameras and to try again. Nothing works. I tried to check firmware update and it just has the loading circle spin. Its been like this for 2 days and i need these to work as I have a creepy neighbor!!!

My camera Ids if needed:
7016492341703053
7016492411702440