App keeps crashing

I need help. My app keeps crashing. Won’t show live view or let me upgrade firmware.

3 Likes

I am having the same issue. The app opens fine and shows all my cameras but when I try to open a camera the app crashes and closes

4 Likes

I found this article. I deleted the app and then downloaded it from this link. It’s working now.

https://en.dl.mynetvue.com/android/netvue-5.20.4.84919-release.apk

3 Likes

Thank you this worked. I was getting very frustrated. Although I can now see the cameras I cannot move them.( pan or tilt) while in the app.

1 Like

Thank you. Worked for me.

Hi friend,

So sorry for the inconvenience that may have been caused.

This issue has now been fixed. Please upgrade your app to the latest version to gain access.

Hope this helps.

Best,
Netvue Marketing Team

Bei mir das gleiche.

Hallo Freund,

Dieses Problem wurde behoben. Bitte aktualisieren Sie Ihre App auf die neueste Version, um zu sehen, ob sie richtig funktioniert.

Hoffe das hilft.

Am besten,
Netvue-Marketing-Team


Hi friend,

This issue has been fixed. Please upgrade your app to the latest version to see if it starts to work properly.

Hope this helps.

Best,
Netvue Marketing Team

It seems I am having a similar issue in my iPhone 12