AI not working and not identifying birds

Discussion & Troubleshooting
1

I purchased AI but it isn’t working. Is there something I need to do to get it to turn on?

2

I am having same issue. Cannot figure out if I need to do something to turn detection on

1 Like
3

I just received my bird feeder and my bird Notification is not working and also it is not notifying me if I leave to do something else but leave the app opdn

1 Like
4

Same issue, no pics, no notification, signal strength is strong and I can see through the camera via the app.

5

Hi,
Sorry for the inconvenience brought.
Our engineer has fixed this issue, your camera should start working from now.
Please try to turn off your camera by long pressing the power button 3 seconds and then turn it on again.
Let me know if it does not work.

Netvue

6

I turned off the camera and turned it back on. Still no AI. I only have a few more free days before I have to decide to subscribe and if I can’t make it work, I’m def not subscribing. Please help.