2.4G to 5G WiFi Inaccessability

Has anyone else had problems connecting to 5G WiFi? We have tried all avenues we can locate to no avail. Any suggestions??

Hi,

Thanks for sharing this!

Most cameras in the market support 2.4GHz, because it has a better connection for the camera. You can check if your camera supports both 2.4GHz and 5GHz.

Kind regards,
Halfreya@Netvue

Thank you for responding. We live in a 5G area. Are you saying we have to buy something else? And that your cameras don’t work with 5G?

Hi,

Sorry if I did not make it clear.

Most WiFi is dual bands, which support both 2.4GHz and 5 GHz, it can be easily separated. So you can use 2.4GHz WiFi to connect with the camera.

Kind regards,
Halfreya@Netvue